IMPACT is an acronym for Information Management for Patrons and ACTivities. IMPACT is a professional application designed specifically for nonprofit and other membership organizations.
IMPACT Features Detail

Application Management

Patron Management

Membership Management

Gift Management

Event Management

Financial Management


Features: IMPACT Features Detail


This feature list is not complete, but does highlight the most significant areas of the IMPACT application.

APPLICATION MANAGEMENT

Modular Design
• Eleven modules

User Interface
• Consistent navigation methods and procedures
• User oriented interface with clearly and consistently designed forms
• Keyboard shortcut keys for common user navigation

Data Entry and Editing
• Consistent data entry procedures
• Combo (drop-down) boxes for dates and user- and system-defined codes
• SSP (search, select, and paste), an easy method of entering basic data
• Comprehensive editing of data upon entry, using standardized error messages

Education and Training
• Complete online documentation
• On-line tutorial that teaches you, step-by-step, the fundamentals of IMPACT
• Comprehensive online HELP system, including a TABLE OF CONTENTS, an INDEX, and a SEARCH feature
• A CUE CARD that displays procedure steps WHILE performing a procedure

Data Management
• User defined codes and values for patrons and activities
• Complete history of all information (membership, gifts, etc.), viewed online

Patron Inquiry, Reporting, and Communication
• Date range inquiry, reporting, and communication, (e.g. MTD, YTD. etc.)
• Comprehensive selection of patrons and patron information
• Ability to "add", "intersect", "union", and "subtract" multiple selections
• Export selected data to MS Word, Excel, etc., for analysis, mailings, or reporting
• Ability to mail (labels, letters, e-mails, etc.) to any selectable set of patrons
• Capability of tracking any actions and outgoing e-mail correspondence

Security
• Three security levels: Manager, Administrator, and User
• Four levels of capabilities: View, Add, Edit, and Delete
• Password protection at logon
• Ability to restrict editing and viewing of data based on security profile
• Thorough audit trails which includes user name and date/time
• Patron information access restriction

PATRON MANAGEMENT

• Demographic and biographical information
• Multiple addresses, phone numbers, and notes
• Easy combining of patron data to solve the problem of duplicate patrons
• User-defined fields
• Explicit benefit information
• Multiple relationships between patrons
• Extended notes
• Attribute information
• Communication (action) information
• A comprehensive householding system

MEMBERSHIP MANAGEMENT

• Multiple types of memberships
• Historical record of membership
• Capability to easily find lapsed memberships
• Automatic calculation of membership status

GIFT (PLEDGE) MANAGEMENT

• Multiple pledges (date, amount, type, schedule of payments, etc.)
• Association of gifts to campaigns or other special events (activities)
• Ability to track outstanding pledge balance
• Automatic and customized scheduling of pledge payments
• Historical tracking of gift payments

ACTIVITY (EVENT) MANAGEMENT

• Calendar view of historical and upcoming activities
• Historical recording of any type of event, including description, fees, etc.
• Historical registration information
• Assign roles to registrants, e.g. participant, speaker, volunteer, coordinator, etc.
• Historical role hours (participant, staff, etc.)
• User defined fields

FINANCIAL MANAGEMENT

• Batch entry and balancing of financial information
• QuickBooks interface for financial information

A Testimonial from Tom Olbrich

"We have found IMPACT easy to use. Upon installation, we immediately began entering and tracking many different components of our business. It provides a great history of all activities, makes reporting easy, and allows for several different approaches to organizing and reporting. All in all, it is a great tool for inputting, tracking, and maintaining all of our patron’s information and gave us an inexpensive boost to taking our small nonprofit to the next level organization."

-Tom Olbrich

Executive Director
Ashland Independent Film Festival

comprehensive inquiry/reporting system for nonprofits
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