IMPACT is an acronym for Information Management for Patrons and ACTivities. IMPACT is a professional application designed specifically for nonprofit and other membership organizations.
IMPACT Features Detail

Application Management

Patron Management

Membership Management

Gift Management

Event Management

Financial Management


Features: IMPACT Features Detail


This feature list is not complete, but does highlight the most significant areas of the IMPACT application.

APPLICATION MANAGEMENT

Modular Design
• Eleven modules

User Interface
• Consistent navigation methods and procedures
• User oriented interface with clearly and consistently designed forms
• Keyboard shortcut keys for common user navigation

Data Entry and Editing
• Consistent data entry procedures
• Combo (drop-down) boxes for dates and user- and system-defined codes
• SSP (search, select, and paste), an easy method of entering basic data
• Comprehensive editing of data upon entry, using standardized error messages

Education and Training
• Complete online documentation
• On-line tutorial that teaches you, step-by-step, the fundamentals of IMPACT
• Comprehensive online HELP system, including a TABLE OF CONTENTS, an INDEX, and a SEARCH feature
• A CUE CARD that displays procedure steps WHILE performing a procedure

Data Management
• User defined codes and values for patrons and activities
• Complete history of all information (membership, gifts, etc.), viewed online

Patron Inquiry, Reporting, and Communication
• Date range inquiry, reporting, and communication, (e.g. MTD, YTD. etc.)
• Comprehensive selection of patrons and patron information
• Ability to "add", "intersect", "union", and "subtract" multiple selections
• Export selected data to MS Word, Excel, etc., for analysis, mailings, or reporting
• Ability to mail (labels, letters, e-mails, etc.) to any selectable set of patrons
• Capability of tracking any actions and outgoing e-mail correspondence

Security
• Three security levels: Manager, Administrator, and User
• Four levels of capabilities: View, Add, Edit, and Delete
• Password protection at logon
• Ability to restrict editing and viewing of data based on security profile
• Thorough audit trails which includes user name and date/time
• Patron information access restriction

PATRON MANAGEMENT

• Demographic and biographical information
• Multiple addresses, phone numbers, and notes
• Easy combining of patron data to solve the problem of duplicate patrons
• User-defined fields
• Explicit benefit information
• Multiple relationships between patrons
• Extended notes
• Attribute information
• Communication (action) information
• A comprehensive householding system

MEMBERSHIP MANAGEMENT

• Multiple types of memberships
• Historical record of membership
• Capability to easily find lapsed memberships
• Automatic calculation of membership status

GIFT (PLEDGE) MANAGEMENT

• Multiple pledges (date, amount, type, schedule of payments, etc.)
• Association of gifts to campaigns or other special events (activities)
• Ability to track outstanding pledge balance
• Automatic and customized scheduling of pledge payments
• Historical tracking of gift payments

ACTIVITY (EVENT) MANAGEMENT

• Calendar view of historical and upcoming activities
• Historical recording of any type of event, including description, fees, etc.
• Historical registration information
• Assign roles to registrants, e.g. participant, speaker, volunteer, coordinator, etc.
• Historical role hours (participant, staff, etc.)
• User defined fields

FINANCIAL MANAGEMENT

• Batch entry and balancing of financial information
• QuickBooks interface for financial information

A Testimonial from Tom Olbrich

"Stew is always available to help and is just a phone call away. He always answers or returns calls immediately. He helped us perform the conversion to Impact painlessly. We are extremely well supported, not just in the operation of the program as we bought it, but he is also willing to enhance IMPACT to meet our needs. He is respectful of questions, concerns and then adapts his own creation to further our efforts. He has been a gift to the Ashland Independent Film Festival."

-Tom Olbrich

Executive Director
Ashland Independent Film Festival

comprehensive inquiry/reporting system for nonprofits
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